B2B Payments Ecosystem

Drive commercial card growth with custom interchange

Empower the B2B payment ecosystem with a value-centric approach.
While commercial card use is growing in popularity among B2B buyers, suppliers are demanding lower processing fees, greater process efficiency, and faster speed of pay to participate in fee-based payment schemes. As a result, financial institutions now find themselves in the crosshairs between buyers and suppliers and amidst a strained multiparty relationship that has all participants seeking something better.

Key statistics

72 %

of surveyed B2B suppliers would expand acceptance of commercial cards if interchange fees were value-based.¹

62 %

of surveyed B2B buyers would be willing to forgo receiving incentives to use their commercial cards with more suppliers.¹

Is there a middle ground - an intersection between cost and value?

Visa commissioned Forrester Consulting to evaluate the state of commercial card use from the perspective of U.S.-headquartered B2B buyers, B2B suppliers, and financial institutions that issue commercial cards on behalf of payment networks. The study’s objective was to understand the chasm between these stakeholders and how — or if — custom interchange programs are being used to close this gap.

What’s inside

  • The value of commercial credit card for B2B buyers and suppliers. Breakdown of tangible benefits for both buyers and suppliers, over other payment rails.
  • Barriers to commercial card acceptance. Deep-dive of the factors restricting suppliers willingness to accept for B2B transactions.
  • Unique value of custom interchange programs. Buyers' and suppliers' increasing interest and appetite for these programs.

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Unlock the potential of commercial card acceptance

Find out how you can realize the value of commercial cards as one of the best ways to pay and be paid.

  1. Drive Commercial Card Growth With Custom Interchange – Empower The B2B Payment Ecosystem With A Value-Centric Approach. Forrester Consulting, September 2024.